Baume et Mercier "Le Club" channel incentive programme

You can set up boosters campaigns, for example to support a launch, a commercial news dedicated to a product range or re-launch sponsorship, by temporarily increasing the amount of points awarded. Just define the action or product you want to promote, the period and the coefficient of the booster.

The Leoo platform allows you to set up a challenge to animate the relationship with your targets. The objectives of the challenge can be individual or collective. The program will show everyone their performances, and trigger emails at key moments (achievement of a goal, proximity to the end of the challenge, final performances, etc.).

Thanks to the Leoo platform you can give your customers and sales representatives access to a concierge service: they can then request a customised reward and will be accompanied by a Leoo personal shopper.

An expert customer service team provides assistance to your programme members, from answering questions to after-sales service related to rewards. You access real-time updated indicators via your back office to allow you to monitor the quality and responsiveness of the service.

The Leoo platform allows you to easily manage the rewards of your programme offering you a huge selection of products (high tech, deco, gastronomy...) and experiences (leisure, culture, travel...). Integrating them seamlessly into the site and animation of your relational programme.

The loyalty programme is a valuable tool for collecting sales data, especially when brokered by distributors or resellers, by rewarding the sell-out of your distributors and / or purchases by your end customers. The Leoo platform is designed to allow you to easily collect this transactional data, with different possibilities: declaration forms, automatic processing of sales files, invoice recognition or cash tickets…

The points system allows the greatest flexibility for a loyalty programme, a commitment programme or a business challenge. Each action of the programme member can be valued in a detailed manner, and collected points can be used in different ways: as gift points, to access a status, for a ranking, etc.

Leoo can complement the catalogue of reward sand services by finding and integrating partners specifically tailored to your context and brand, through a dedicated sourcing team.

The relational programme is an ideal channel to create engagement through your content, adapting it, customizing its dissemination, and "gamifying" their consultation. The Leoo platform allows you to target your content by customer segment and across all channels. The CMS built into the platform also allows you to create new ones.